Documentation

Platform guides for luxury commerce operations.

Everything you need to manage products, process orders, and grow revenue with Noir. Follow the guides below to go live in under a week.

Product Management

Add products with editorial imagery, manage variants (size, colour, material), and publish to your storefront with rich metadata and SEO-ready slugs.

Inventory & Fulfilment

Track stock across warehouse locations, set low-stock thresholds, and connect to fulfilment partners for premium packaging and tracked delivery.

Order Lifecycle

Process orders from placement through preparation, shipment, and delivery. Handle returns, exchanges, and refund workflows with audit trails.

Payments & Billing

Accept card and wallet payments. Configure tax rules per region, generate invoices, and manage subscription-based VIP memberships.

Analytics & Reporting

Track revenue, conversion funnels, average order value, and customer lifetime value. Export reports and connect to your BI stack via API.

Integrations

Connect your ERP, shipping carriers, email marketing platform, and CRM. Use webhooks and our REST API for custom automation workflows.

Product Management

Full product managementdocumentation is available inside the platform. Log in to access interactive guides, video walkthroughs, and your team's private knowledge base.

Inventory & Fulfilment

Full inventory & fulfilmentdocumentation is available inside the platform. Log in to access interactive guides, video walkthroughs, and your team's private knowledge base.

Order Lifecycle

Full order lifecycledocumentation is available inside the platform. Log in to access interactive guides, video walkthroughs, and your team's private knowledge base.

Payments & Billing

Full payments & billingdocumentation is available inside the platform. Log in to access interactive guides, video walkthroughs, and your team's private knowledge base.

Analytics & Reporting

Full analytics & reportingdocumentation is available inside the platform. Log in to access interactive guides, video walkthroughs, and your team's private knowledge base.

Integrations

Full integrationsdocumentation is available inside the platform. Log in to access interactive guides, video walkthroughs, and your team's private knowledge base.